This course focuses on how to make a bigger, positive impact at work by managing relationships with your boss, peers, and direct reports, even when you don’t have formal authority. Kevin Eikenberry teaches practical ways to move beyond positional power, understand others’ needs and styles, and build trust and clear communication up, down, and across the organization. By the end, you’ll be better equipped to influence decisions, manage perceptions, and choose the best approach to achieve your goals within a larger group.